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This beautiful plant arrived in a sad state. Several broken leaves, three actually torn off and many black bruises. I sent photos to their support email. They replied to me quickly and offered to replace the plant. They were very courteous and helpful.
Mine came in with lots of beautiful color and is doing well!
My overall experience has been excellent. I am very pleased with the quality of my succulent , the excellent packaging and fast shipping...in addition the succulents are very healthy. Thank you.
I'm very pleased.
This plant is so cute, it came very well packaged, a little dehydrated I guess because of the delivery but I put it on new soil and watered, she is coming well until today.