You'll receive a box of succulents with 2 species of different 2'' succulent each month. Each month we'll feature 4 different varieties.
*** The plants come in plastic pots. The white clay pots in pictures and decorative things are just for demonstration purposes. Care cards are only sent with the first box.
WHO PICK THE PLANTS?
Every month, our Succulents Box team members will handpick a new variety pack, so you'll never receive the same species!
WHEN WILL MY ORDER SHIP?
The first shipment will leave our facility within 3-5 business days of purchase. Your card will be charged each month on either the 7th or the 22nd.
CAN I CANCEL OR SKIP A SHIPMENT?
You can cancel anytime, no questions asked! If you want to skip a shipment, simply log into your account and click "Skip this month".
*** Orders are subject to availability. We may have to replace 1 or 2 plants for orders placed at the end of the month.
All of our product images on our website and social media visuals are proudly and originally produced by our team. We pour a lot of care and creativity into capturing the beauty of our plants, and these images are a true reflection of our passion for greenery. We’ve noticed several websites and online marketplace sellers using our original images without permission. This is image theft. If you see our images elsewhere, please know they’re being used without our consent. For the best quality and authenticity, always shop with us directly.
We ship all year round, if your area is cold (under 40 degree), please consider purchasing a Heat Pack to add to your order.
2 INCH/ 4 INCH/ 6 INCH ARE THE SIZES OF THE POTS, NOT THE SIZE OF THE PLANTS.
* Minimalist Pot Options: White/ Oatmeal/ Gray colors are randomly picked
* Grower pot option is plastic pot, the color of the plastic pot will be random (brown, black, white or green)
* We use 3.5 inch wide clay pots for 4" succulent plant + clay pot option.
Your plant will be carefully wrapped in a sturdy box. Most of the succulents will be shipped bare-root to ensure their safety. If you want to receive the plastic pot & soil, please leave a note in your order. When opening your package, some soil may be loose in the box. Plant orders are shipped within 3-5 days depending on the availability of the plant. We ship our plants Monday through Friday, all twelve months of the year! If you need your order urgently, please message us so we can upgrade your shipping (additional cost applied). We do not ship outside of the continental United States.
We ship all year round, if your area is cold (under 40 degree), please consider purchasing a Heat Pack to add to your order.
Our packaging materials are: - 100% recyclable and biodegradable cardboard boxes. - 100% biodegradable packing peanuts made from natural and non-toxic sources.
Here is our blog about the shipping process and packaging: https://succulentsbox.com/pages/shipping-return-policy
*** The size options are represtentative of pots that the plants come in. Sometimes customer may receive multiple plants instead of a large one to make up size.
*** All of our packages are sterilized before leaving the door.
We only ship out beautiful, healthy plants! Please track your package and open it immediately upon
arrival. If you receive your package and are not satisfied, please message us immediately. Fragile plants such as
bearpaw, baby toe, etc. may break or loose a few of their leaves during transport. Please contact us for
replacements if your plants are severely damaged. We'll try our best to accommodate you.
Plants may be slightly larger or smaller than the pot they are grown in, depending on availability or time of year.
Green Thumb Guarantee
Worried about plant care? We’ve got you covered! If your plant care goes haywire within 6 months of your order, you can claim a $15 gift card for your plant. How it works:
For each plant, you can receive a gift card.
The more plants you order, the more you can claim, up to a maximum of $50 gift card per order.
One-time claim per order.
For subscriptions, you can claim once per subscription.
Provide porous soil with adequate drainage, pots with drainage hole are recommended. Bright, filtered
light and ample airflow. Water thoroughly when soil is dry to the touch. Never let your succulents sit in water. Do
NOT water on the leaves. If you water from beneath by letting the plant sit in a saucer of water, make sure to pour
off any excess water after a few minutes.
The hotter it is outside, the faster your soil will dry out, so you’ll need to water more often if you live in a hot
area. Water with caution in winter, as the plant can lose its roots if the soil stays cold and wet for extended
periods; protect from frost to prevent scarring.
I received another beautiful plant for my monthly selection. What a great deal at $4 a month! A nice surprise the first week of every month. I just look forward to getting that new plant every month and being in the NE part of the US there aren’t many succulents for sale this time of year. Good job you two!!!
Plants always arrive on time & in great condition. All of the plants I've ordered are still alive & doing well. The only thing I wish was different is that there isn't an ID card for the free plants, so I have to go online & see what I think it is. It does make it sort of fun, like a treasure hunt haha, but sometimes I can't find what it is so I can have the right soil ready for the pot & place it in a good spot for lighting. All in all though, this is a wonderful service, & that issue is only a small thing in the grand scheme of things. Love the plants, love the service, plants are always healthy, supports my collection. 5/5, would recommend😊
Q:I want to order as gifts so do not want to auto-renew. Is this possible?
Answers (1)
SucculentsBox.Com
12/18/2024
A:Yes, please choose the gift option, it'll be one time charge.
DB
Dawn B.12/16/2024
Q:I want to purchase a subscription for my mother-in-law for Christmas. She will be visiting over the holidays. When should I order so that the first box will arrive at her house in the new year?
Answers (1)
SucculentsBox.Com
12/17/2024
A:You could place the order now and put it in the note to have the subscription starts in Jan. Then we'll handle the rest.
CB
Christy B.12/12/2024
Q:Do you sell a packet of soil for succulent growth?
Answers (1)
SucculentsBox.Com
12/17/2024
A:Yes, we do. Please find the soil here: https://succulentsbox.com/products/succulent-potting-soil
P
Peter 11/30/2024
Q:Is the price per month or for the total time period?
Answers (1)
SucculentsBox.Com
12/04/2024
A:Hello,
For the 1 Airplant 1 Accessory/ month - 3 month, the total amount you'll pay during checkout will be good for the whole 3 months. :) Please note that this type of subscription will automatically renew and charge your account every 3 months unless canceled.
AP
Ava P.11/27/2024
Q:I got a subscription for my mom last year and she really liked it so I was going to buy one again and was going to get the 6 month one but she might be moving in less than 6 months so if she does is there a way to change the delivery address after it’s purchased? Thanks!
Answers (1)
SucculentsBox.Com
11/28/2024
A:Thank you for considering another subscription for your mom! I'm so glad to hear she enjoyed it last year. 😊
If she moves within the subscription period, no worries, we can absolutely update the delivery address for you. Just email us at support@succulentsbox.com with the new address, and we'll make sure the plants are sent to the correct location.
Let us know if you have any other questions. We're here to help!