Shipping live plants across the states is not easy. So many things can go wrong with the shipment: loose soil, broken stems, broken pot or even dying plants due to shipping conditions. For succulents in particular, there might even be drastic changes in plant appearance such as discolored leaves and etiolated stems. That’s why we always take great care in our packaging and shipping process to ensure your succulents are delivered to you healthy and well.
For fragile, light sensitive, and big plants, in order to prevent etiolation and broken parts, we ship them bareroot without soil or plastic pot. If your order includes clay pot, the plants are packaged separately from the pot and soil. This is especially important for fuzzy succulents such as the Angel Wing Cactus or Echeveria Doris Taylor, because if the soil gets on the leaves, it'd be really hard to completely rinse it out. Currently, we ship most 4-inch plants bareroot and some delicate 2-inch plants as well.
Most other 2-inch plants are shipped in their original plastic pots with soil. In case a box contains multiple plants, we carefully wrap each individual plant in bubble wrap, then fill the remaining space in the box with packing peanut/ shredded paper/ newspaper to ensure the plants don't move around during shipping, and hence minimize shipping shock.
To get a clearer picture of how the packages would look like when you receive them, you can see the unboxing video below by the lovely Vlogger Harli G.0.
While meticulously packaged, the plants might still be unhappy with being in a dark box for a long time. Therefore, some may look slightly dull and wilted. Therefore, right after you receive the package, open it immediately. Carefully and gently remove the packing materials. Don't put the plants in sunlight immediately. These are greenhouse grown succulents, so they need to get acclimated to sunlight gradually. Keep them in shade or indirect sunlight, and slowly introduce them to direct sunlight. Give the plants a few days to recover, then repot if necessary and start watering. If you receive the plants bare root, immediately pot them in succulent and cactus soil mix, then follow the same instructions above. The plants should perk up after getting a good soak from watering. Read more for watering tips here.
We handpick the succulents and only ship out the most beautiful and healthy specimens. If you have any concern about the health and shape of your plants, please contact us immediately. We are always here to answer your questions ❤