I've only sent them as gifts and am only going by the recipient's good feedback as I have not been able to see how they actually arrive. I do wish a delivery ETA would be provided when ordering as I ordered well ahead of time hoping it would arrive in time for a birthday but it was late.
When I saw this gift idea I knew I needed to do it for my mom who lives across the country from me. She absolutely loved it! She especially loved the airplant. I would’ve chosen the option to send 2-3 airplants in a gift box if it was available, but I did the 1 succulent and 1 airplant.
Had some hiccups with the mail process but the support was very helpful
My first package said it was delivered but it wasn’t. When I contacted customer service, they were quick to resolve and great to work with. The new box of plants came quickly and were beautifully wrapped and just gorgeous. Thank you!
I got the birthday package for my daughters 14th birthday. The one with 1 succulent and 1 air plant. The package came in a very nice box and was packaged very well. It is not a cheap boxing system they use. Was so cute it made the presentation even better. The plants were very healthy and the little vase it came in was very heavy duty. The air plant came with a mini metal bucket. Also very cute. I forgot to put a birthday message on the gift so I contacted customer service and they e mailed me back within 30 min on a weekend night. They fixed it and it all came correct. Very impressed with the customer service. Highly recommend.