Subscription inquiry
I want to change my subscription status (upgrade, skip, renew, cancel...)
My subscription orders are missing
Issues with subscription plants
I want to update my subscription information (contact, payment, address)
Delivery
Where is my order?
I have questions about delivery
Order issue (Non-subscription)
Something is missing
My plants are damaged
I have received the wrong plant
I want to change/ add something to my order
Payment
I have questions about payment
Promo & Discount
I have questions about a discount code
I have a problem at checkout
Gift card
Product & Stock
Are you getting more stock?
I have questions about a plant
Succulent care help
What’s wrong with my succulents? (with photos)
How to care for my succulents
Account inquiry
I have problem logging into my account
I want to update my personal information (contact, payment, address)
Corporate gift & Bulk order
Partnership inquiry