I got the birthday package for my daughters 14th birthday. The one with 1 succulent and 1 air plant. The package came in a very nice box and was packaged very well. It is not a cheap boxing system they use. Was so cute it made the presentation even better. The plants were very healthy and the little vase it came in was very heavy duty. The air plant came with a mini metal bucket. Also very cute. I forgot to put a birthday message on the gift so I contacted customer service and they e mailed me back within 30 min on a weekend night. They fixed it and it all came correct. Very impressed with the customer service. Highly recommend.
I am happy with my succulent box. The simpervivmum is lovely and the air plant is so cute. All came in perfect shape, well packed.
The experience was positive, from the ordering to the communications regarding shipping/delivery to the delivery itself.
My daughter was very happy and the plants are very healthy and fresh!