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Hand-Packed with Care: Every gift box is meticulously hand-packed with protective cushioning to ensure your plants and treats arrive in perfect, gift-ready condition.
Processing: Shipped within 3-5 business days (Mon-Fri) year-round.
Urgent Orders: Need it sooner? Message us for shipping upgrades (additional cost applies).
Destinations:We ship gift boxes to all 50 US states.
Cold Weather: If the destination is under 40°F, please add a Heat Pack to your order to protect the live plants inside.
Weather Delay: We may delay shipping during extreme weather (e.g., snowstorms) to ensure plant health.
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🌿 14-Day Satisfaction Guarantee (Replacement or Refund)
From arrival to long-term care, we’ve got you covered. We carefully pack every plant so it arrives happy and healthy. If something doesn’t look right when it gets to you, don’t worry, we’ll make it right.
How it works:
- Reach out within 14 days of delivery
- Send us your order number and a couple of photos of your plant(s)
- We’ll take care of you with a replacement or a refund
👍 Green Thumb Guarantee (6-Month Extended Coverage)
Still getting the hang of plant care? You’re not on your own. For up to 6 months from your order date, if your plants show serious decline or fail to survive, we’re here to help.
You can claim a gift card to help you continue your plant journey.
How it works:
- This coverage continues after the 14-day guarantee
- Gift card value starts at $15, with the opportunity for more based on your order
- Total gift card value is capped at $50 per order
- One claim per order or subscription
- Gift cards are valid for 6 months from the date of issue
- Just send your order number and a few photos of your plant(s) to support@succulentsbox.com, and we’ll take it from there.
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Plants that make your space feel more alive, with support you can count on every step of the way.
• 1,000+ Plants to Explore
Including 600+ succulents, 400+ houseplants, and 70+ air plants and arrangements, all carefully selected
• Made to Brighten Your Space
Plants chosen to bring natural beauty, calm, and a little joy into your everyday life
• Easy to Treat Yourself or Someone Else
Choose from 30+ themed gift boxes or enjoy a 1, 3, 6, or 12-month subscription
• 14-Day Satisfaction Guarantee
If something isn’t right, just send your order number and photos and we’ll make it right
• 6-Month Green Thumb Coverage
Extra support if your plant shows serious decline or does not survive, with photo-based claims
• Friendly, Real Support
Our team is here whenever you need help along the way
We’re building the most trusted place to shop plants online, with variety you’ll love and support you can rely on.
